Effective Date: January 1, 2026
Creative Grids USA (“CGUSA,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our websites, applications, customer communications, and related services.
This Privacy Policy applies to websites owned and operated by CGUSA, including but not limited to creativegridsusa.com, associated mobile applications, email communications, newsletters, and offline interactions (collectively, the “Services”).
CGUSA is headquartered and operated in Ohio, United States. Unless otherwise expressly stated, the Services are administered from Ohio. References in this Privacy Policy to operations, administration, or management of the Services refer to activities conducted from Ohio.
This Privacy Policy is incorporated into and subject to the CGUSA Terms of Use. By accessing or using the Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy and the Terms of Use. If you do not agree, you should discontinue use of the Services.
This section describes the types of personal information we may collect in connection with your use of the Services.
When you contact us, register for services, subscribe to communications, make inquiries, or otherwise interact with the Services, we may collect information including:
By providing your contact information, you consent to receive communications relating to your account, transactions, inquiries, subscriptions, or requested services. You may opt out of promotional communications at any time by using unsubscribe instructions or contacting us directly.
We may collect personal information when you:
This information is used to operate and improve the Services and personalize your experience.
We collect billing and transaction information necessary to process purchases and fulfill orders. Payment card information is processed through secure third-party payment processors. CGUSA does not store complete payment card numbers on its systems.
Participation in surveys, contests, sweepstakes, or promotions is voluntary. Information collected may include contact information, demographic information, and preferences. Such information may be used for administration of the promotion, internal analytics, or improvement of the Services.
Any information voluntarily submitted in public or interactive areas of the Services may become publicly accessible. Please use caution when posting personal information publicly.
Content submitted to public or interactive portions of the Services may be used by CGUSA in connection with operation of the Services consistent with the Terms of Use.
We and our service providers may automatically collect certain information regarding your use of the Services (“Usage Information”), including:
We use this information to:
Some Usage Information may be associated with personal information and treated accordingly.
We use cookies and similar technologies to support website functionality and improve user experience.
Necessary for website functionality, account access, navigation, and security.
Used to understand website traffic, performance, and user interaction.
Used to understand advertising effectiveness and deliver relevant marketing content.
Enable sharing and interaction with third-party social networking services.
You may manage cookie preferences through your browser settings. Certain portions of the Services may not function properly if cookies are disabled.
We may also use:
Third-party analytics providers may use cookies or similar technologies to collect anonymous usage information. CGUSA does not control third-party tracking technologies.
We may receive information from third-party sources to:
We may use personal information to:
We process personal information only where we have an appropriate legal basis to do so, including:
CGUSA does not sell personal information to third parties for monetary consideration.
We may send transactional or service-related communications regarding:
These communications are necessary for operation of the Services and are generally not promotional in nature.
We may share information with trusted third-party service providers assisting with:
These providers may use personal information only as necessary to provide services to CGUSA.
We may disclose information:
In the event of a merger, acquisition, financing transaction, restructuring, sale of assets, or bankruptcy proceeding, personal information may be transferred as part of the transaction, subject to applicable legal protections.
You may request to:
Requests may be submitted to:
Creative Grids USA
c/o Checker Distributors
400 W. Dussel Drive, Suite B
Maumee, Ohio 43537 USA
Phone: (419) 893-3636
Email: Cginfo@checkerdist.com
We may retain certain information as reasonably necessary to:
You may opt out of promotional communications at any time by:
Please allow reasonable time for requests to be processed.
Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws, including rights relating to access, correction, deletion, portability, or limitation of certain uses of personal information.
CGUSA is headquartered and operated in Ohio. However, if you are a resident of another state and believe you are entitled to additional rights under applicable law, you may contact us using the information provided below. Upon verified request, we will provide information regarding applicable privacy rights and how those rights may be exercised as required by applicable law.
We will respond to verified consumer privacy requests in accordance with applicable legal requirements.
If you are located in the European Economic Area (“EEA”), United Kingdom, or another jurisdiction with similar privacy protections, you may have certain rights under applicable law, including:
Where required by applicable law, CGUSA implements reasonable safeguards intended to protect personal information transferred internationally, including contractual protections where appropriate.
To exercise applicable privacy rights, please contact us using the information listed below.
The Services are operated from Ohio, United States, and are primarily intended for users located within the United States.
If you access the Services from outside the United States, you understand that your information may be transferred to, processed, and stored in the United States where privacy laws may differ from those in your jurisdiction.
By using the Services or providing personal information to us, you consent to the transfer, processing, and storage of your information in the United States in accordance with this Privacy Policy.
CGUSA does not represent that the Services are appropriate or lawful for use in every jurisdiction outside the United States.
All operations relating to the Services are managed from Ohio, United States. Information collected through the Services is processed and stored in the United States and governed by applicable United States and Ohio law.
Nothing in this Privacy Policy shall be interpreted as establishing offices, employees, agents, representatives, or operational facilities in jurisdictions outside Ohio. Availability of the Services in other jurisdictions does not constitute a representation that CGUSA is conducting localized operations in those jurisdictions.
The Services may contain links to third-party websites or services not controlled by CGUSA. We are not responsible for the privacy practices or content of third-party sites.
We implement reasonable administrative, technical, and physical safeguards designed to help protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary to:
Retention periods may vary depending on the nature of the information and applicable legal requirements.
The Services are not directed to children under the age of 13, and CGUSA does not knowingly collect personal information from children under 13 years of age.
We may update this Privacy Policy periodically. Changes become effective when posted with a revised Effective Date.
Continued use of the Services following updates constitutes acceptance of the revised Privacy Policy.
This Privacy Policy and any disputes relating to it shall be governed by the laws of the State of Ohio, without regard to conflict of law principles.
Any disputes relating to this Privacy Policy or the Services shall be resolved in the state or federal courts located in Ohio, except where prohibited by applicable law.
This Privacy Policy does not create rights enforceable by third parties except where required by applicable law.
Creative Grids USA
c/o Checker Distributors
400 W. Dussel Drive, Suite B
Maumee, Ohio 43537 USA
Phone: (419) 893-3636
Email: Cginfo@checkerdist.com
Customer Service Hours: Monday–Friday, 8:00 AM – 5:00 PM Eastern Time